Terms and Conditions
Terms and Conditions (GTC)
Effective Date: [June 13, 2025]
These Terms and Conditions ("GTC") govern the purchase of tickets for events ("Event(s)") organized by ZONE Klaszter Nonprofit Kft. ("Organizer," "we," "us," or "our") through our website https://automotivetransition.com ("Website"). By purchasing a ticket, you ("Customer," "you," or "your") agree to be bound by these GTC.
1. Organizer Information
Name: ZONE Klaszter Nonprofit Kft.
Registered Office: 1016 Budapest, Mihály utca 4/a., Hungary
Tax Number: 26278184-2-41
Registering Authority: Metropolitan Court of Budapest as Court of Registration (Company Registration Number: 01 09 321638)
Email: dialogue.zone@
zonecluster.eu Phone Number: +36 30 994 7706
Bank Account Number:
2. Subject of the Contract
2.1. These GTC apply to the sale of tickets for Events offered on our Website.
2.2. A ticket grants the holder the right to attend the specified Event, subject to these GTC and any specific Event rules.
3. Ordering and Contract Formation
3.1. Tickets can be purchased exclusively through the Website.
3.2. To purchase a ticket, you must provide accurate and complete information as requested during the checkout process.
3.3. The contract for the purchase of a ticket is formed when your payment is successfully processed and confirmed by us. You will receive an email confirmation of your purchase.
4. Pricing and Payment
4.1. All prices for tickets are displayed on the Website and are inclusive of any applicable taxes unless stated otherwise.
4.2. Payment for tickets can only be made by credit or debit card through our designated payment processor, Stripe.
4.3. By providing your payment information, you authorize Stripe and us to charge the specified amount for the ticket(s) purchased.
4.4. The Organizer is not responsible for any fees or charges that may be imposed by your card issuer or bank.
5. Invoicing
5.1. Upon successful payment, an electronic invoice will be generated and sent to the email address you provided during the purchase process.
5.2. Invoices are issued through the "számlázz.hu" system, an external Hungarian invoicing platform.
6. Ticket Delivery and Event Admission
6.1. Tickets are typically delivered electronically to the email address provided at the time of purchase.
6.2. It is your responsibility to ensure you have received your ticket(s) and to bring a valid ticket (either printed or on a mobile device, as specified for the Event) for admission to the Event.
6.3. Admission to the Event is subject to presenting a valid ticket and may be subject to additional age restrictions or other Event-specific conditions.
7. Refund and Cancellation Policy
7.1. All ticket sales are final. No refunds or exchanges will be provided if you are unable to attend the Event for any reason, including but not limited to personal circumstances, illness, travel disruptions, or scheduling conflicts.
7.2. Tickets are non-transferable unless explicitly stated otherwise by the Organizer for a specific Event.
7.3. Event Cancellation by Organizer: In the unlikely event that an Event is cancelled by the Organizer, we will notify ticket holders as soon as reasonably practicable. In such cases, ticket holders will typically be offered a full refund of the ticket purchase price or, where feasible, an option to transfer their ticket to a rescheduled date or an alternative event. Any refunds will be processed back to the original method of payment via Stripe.
7.4. Event Postponement or Significant Change by Organizer: If an Event is postponed or its date, time, or venue is significantly changed by the Organizer, we will notify ticket holders. Ticket holders may be offered the option to attend the rescheduled/changed event or receive a refund, at the Organizer's discretion.
7.5. The provisions outlined in generic refund policy templates concerning a "30-day refund policy," eligibility for returns of "unused items in original packaging," exemptions for "perishable goods," "non-returnable items" (like gift cards, downloadable software), processes for "returning items," "partial refunds" for used physical goods, "exchanges" for defective physical goods, "gifts," and "shipping returns" are generally not applicable to the purchase of Event tickets, which are a service. Our primary policy, as stated in clause 7.1, is that ticket sales are final and non-refundable in case of non-attendance by the Customer.
8. Liability
8.1. The Organizer will endeavor to ensure the Event takes place as advertised. However, the Organizer reserves the right to make alterations to the Event program, artists, venue, or timings without prior notice if reasonably necessary.
8.2. The Organizer's liability in connection with an Event is limited to the purchase price of the ticket.
8.3. The Organizer is not liable for any loss or damage to personal property brought to the Event, nor for any indirect or consequential losses.
8.4. The Organizer is not responsible for issues arising from the use of the Stripe payment gateway or the számlázz.hu invoicing system, which are third-party services with their own terms and conditions.
9. Intellectual Property
9.1. All intellectual property rights in materials provided or displayed in connection with the Event are owned by or licensed to the Organizer or its partners. Unauthorized recording, reproduction, or distribution of Event content is prohibited.
10. Data Protection
10.1. We process your personal data in accordance with our Privacy Policy, which is available on our Website [Link to ZONE Klaszter's Privacy Policy].
11. Governing Law and Dispute Resolution
11.1. These GTC and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of Hungary.
11.2. Any disputes arising from these GTC shall be subject to the exclusive jurisdiction of the competent courts of Hungary.
12. Amendments to the GTC
12.1. The Organizer reserves the right to amend these GTC at any time. Any such amendments will be posted on the Website and will apply to ticket purchases made after the date of the amendment.
13. Severability
13.1. If any provision of these GTC is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
14. Contact Information
For any questions regarding these Terms and Conditions or your ticket purchase, please contact us at:
Email: dialogue.zone@